1/1 Terms of Sale means the terms and conditions under which purchases are made and delivered to you as a buyer on www.AVALIERI-TIME.com
Or on our mobile application (referred to collectively as the “Site”) owned and operated by Alshaya Watches Company.
1/2 Please read these terms admittedly before proceeding with the purchase process through the site. Sending a purchase order through the site considers you agreeing to these terms of sale and abiding by what is stated therein with immediate effect.
2 Accept the purchase order:
1/2 Supplier: As specified on the site, each product is sold in the purchase order from us (Avalieri Time website)
2/2 Accepting the purchase order: The purchase order issued by you is accepted by us when we notify you of acceptance in writing (either by e-mail or by SMS on the mobile phone), and if it is not possible for us to accept the purchase order from you we will notify you in writing or through a phone call followed by a written notification by email or SMS to mobile, the value of the product will not be deducted from your account.
2/3 Payment: Your issuance of the purchase order is an authorization from you to us or to any third party that specializes in electronic payment operations by deducting the value of purchases from your credit or debit card balance, making that we accept payment under:
* Credit or debit card.
* Cash on delivery (an amount not to exceed SAR 2,000).
* Or from the payment channels activated on the site.
2/4 We may add or cancel certain payment cards or payment methods that have been accepted by us at any time you do any prior notification from us.
2/5 Canceling the purchase order: You can cancel the purchase order immediately before shipping the product for any reason.
2/6 Cancellation of your order from us. We have the right to cancel your order at:
Not to pay the value of the purchases when they are due.
Your failure to allow us within a reasonable period of time to deliver the products to you or your failure to receive the products.
In the case of attempting bulk purchases or multiple purchases of item 2.7 below:
2/7 bulk purchase or multiple purchases: carve the right to refuse any orders, and at our own discretion, if we discover a bulk purchase or multiple purchases of similar products.
3 Delivery of your order:
1/3 Delivery cost: The delivery cost of the products shall be according to the prices mentioned on the website.
3/2 Delivery Date: This information will be shown to you on the website.
3/3 Delivery delay:
If our delivery is delayed for reasons beyond our control, we will contact you as soon as possible to inform you of this, and we will take steps to reduce the consequences of the delay in delivery.
If there is no person in your address to receive the product and the product cannot be mailed to your mailbox, we will inform you in due course of how the product is delivered or received.
If you are not the one who received the product from us as agreed or if you did not reschedule another delivery date for the product after it could not be delivered to you at your address, we will contact you for further instructions.
We will cancel your order according to the same terms of sale when we are unable to contact you, or our arrangement is not new for delivery or order, despite our cooperative efforts in this regard.
3/4 Delivery abroad: You may be registered as an importer if you request the delivery of products from outside the country. In this case, you must verify that the products requested are in compliance with the law and regulations, and you also have an obligation to pay all fees and customs prescribed for your purchases. Regarding customs, please consider the following:
Import duties and / or taxes may be imposed upon ordering products requiring delivery from outside the country, which may be imposed once the package arrives at the specified destination.
You have to bear any additional fees for customs clearance directly, knowing that we have no control over these fees.
Customs policies differ from country to country, so you should contact your local customs office for more information (regarding customs operations and applicable fees).
You should be aware that products requiring delivery from outside the country may be open and inspected by customs officials in the destination country.
3/5 Ownership of the products: The products become owned by you as soon as we deliver them to you at the delivery address and you pay them in full.
3/6 Invoicing: We will issue an electronic invoice for the value of your purchases and send them to the email you provide us.
4 Return and exchange:
1/4 The following table explains our return and exchange policy according to the category of each product:
Return and exchange reasons
The ability to return and exchange
Receive the wrong product
It has not been used and is in its original condition, original packaging and all its accessories and cards.
Receive product not as described on the site
The product is accepted in the case it was opened and found different from the description or image is shown on the site, provided that it is in its original condition and that all attachments are available.
Receive a damaged product
If you change your mind
Only in certain circumstances.
The products are not returnable, please refer to the incoming mentioned in item 4/2
You have the right to return the product within 7 days from the date you receive it.
4/2 it is not permitted to have or replace any of the following products:
Non-returnable products: they were previously used, strike, or otherwise in a condition other than the ones that received it.
Any products that are free of their serial number or have been tampered with.
4/3 How to contact us for returns or exchange (You can contact us via email, or through our social media channels, or call our call center directly 920000076.
4/4 How to refund:
According to item 2/4 for delivered products, we will fully return the value of the product subject to return including the product fee produced to us (excluding the fees paid to ship the product to you).
Products defective or otherwise described on the site.
If the return is due to a mistake on our part, such as an error in pricing, description, or delay in delivery over the agreed date.
4/5 Procedures for refunding: The refund will be the same as the way you repay it, as follows:
If you paid the amount in cash on delivery, we will either update the amount for your bank account or place it in your e-wallet.
You can choose between returning the credit card amount or placing it in your e-wallet.
4/6 When the amount is returned: The amount is returned to you at the same time we received and examined the product in our customer goods preparation center, and these receive the final amount as follows:
When returning the amount to your credit card: This is done within thirty (30) days from the day we receive the product that was completed at our Customer Goods Preparation Center
If the amount is returned to your electronic wallet, we will return the amount immediately after we receive the product at our customer’s goods preparation center, and inspect the product from us, or if the purchase order was canceled before the shipment date, the amount will be returned to you automatically.
5 defects and damages to the products
Providing a twenty-four (24) month warranty for all watches sold to customers in the Kingdom of Saudi Arabia.
The guarantee does not apply to any cases other than cases of defects in materials, materials, design or manufacturing, and the warranty is limited to repairing the defective product or replacing the defective part or replacing the product or returning the amount according to the market price of the product itself (and this decision is according to the company’s discretion) constitutes that the guarantee does not cover all Products, which you should review the product details to see if the product includes a warranty
Authorized service centers: 5/2
In cases where we sell the product directly to you and for specific products, the laws will be made in accordance with the warranty by our authorized service centers. For more details, please refer to Al-Shaya’s Hours of Warranty policy.
5/3 Warranty period:
The repair or replacement of the product under the terms of this warranty does not represent any right to extend or renew the warranty, and the terms of the warranty are in accordance with what is stated in the warranty policy.
4/5 The guarantee does not apply to the following cases:
1- If an attempt is made to repair the product through any service center that is not authorized by Al-Shaya for hours, or if it avoids shocking the body of the product such as a broken (glass) or any part of the product.
Issuing a claim that constitutes the guarantee:
You can contact us via e-mail, or through our social media, or call our contact center at (920000076).
6 Legal obligations of clients:
We acknowledge and commit as a party to this agreement
Compliance with all applicable laws at all times and with legislation and regulations, including – without exception – all privacy protection laws, laws and regulations.
You have all powers and eligibility to enter into this agreement and pay dues in accordance with the terms and conditions contained in it
If you buy the product on behalf of a company, you confirm that you represent it and act on an authorization on its behalf that will abide by these terms of sale.
The guarantee on the website is the exclusive guarantee that we provide to you under the terms of the sale.
Nothing in these Terms of Sale will limit or excuse the liability of any party for fraud, including fraud by that party:
Any other liability that may not be limited or exempted under the applicable law.
In addition, as permitted by applicable law, those – that we are the parent, our subsidiary or affiliate companies, or our employees who are managers or members of a field of management legally, and you confirm your agreement here that we are not responsible for any damages or losses that may arise from It follows either directly or indirectly.
Late delivery of products or failure to deliver part of it if you yourself fail to provide us with the information we need within a reasonable time since the date we requested it or if you fail to pay the value
* Damages that may result from unauthorized repairs of products
* Loss of any data stored or saved in repaired or replaced products
* You are completely dependent on the content or any other information provided by the site and the product that has the purchase order
* Your use or inability to use the product you requested
* Site delay or malfunction, or our services are delayed or interrupted
* You are missing a job opportunity or your inability to do your business or similar due to our inability to deliver the product you ordered on time
* Any business or events beyond our control
Applicable law: Terms of sale and any non-contractual rights and obligations arising from or related to the terms of sale are subject to the laws applicable in the Kingdom of Saudi Arabia and are interpreted in accordance with these laws.
: Settlement of Disputes
If you are not satisfied with any of the products you have purchased on the site, you can contact us via e-mail, or through our social networking sites, direct chat on the site, or call our contact center on the phone number 920000076 (in the Kingdom of Saudi Arabia)
Third-party rights: No party other than this party is entitled to put any of its terms into effect
Relationship of the parties: None of the aforementioned in the content of the similar terms of sale may be interpreted or considered either by its parties or by any third party as a participant or a joint company between the parties to the agreement, as it is understood that the parties to the agreement entered into a contracting relationship to perform the service of each Some of them are independent of the other
Additional assurances: The parties have agreed to work, implement or make arrangements to do every required action, document or anything reasonably all within the scope of its powers to implement and enforce the conditions of sale similar to its maximum extent at that time.
Disclaimers: These terms of sale are obligated to guarantee the interests of its parties, their successors and the assignees permitted to them, and you agree not to assign or transfer the validity of those terms or any of the rights or obligations that pertain to you under the terms of sale, whether directly or indirectly without obtaining written preliminary approval. It is by us that we do not refrain from issuing consent without giving a reasonable reason
Total Agreement: It contains these terms of sale and the documents referred to or annexes thereto on the overall agreement between the parties regarding its subject matter, and I abolish all previous agreements, boycotts, and declarations, whether written or oral in relation to its subject. There are no conditions, declarations, guarantees, pledges, or other agreements between the parties to the similar agreement, whether direct, indirect, express or implicit, other than that similar agreement and the documents and documents referred to or attached to it.
Modifications and changes: These terms of sale cannot be changed, diversified, modified or completed in any way by you alone, and we reserve the right to amend, diversify and complete the terms of sale at any time and from time to time. We will also publish the current version of the terms of sale on the site so that it will be in effect immediately upon publication on the site or at the date was set as the effective date (applicable applies). If you continue to use the site and our services after making any change, you agree to abide by the changes that occurred and to work with the conditions stated after modifying and changing them.
Severability of the clauses: If any court decides that any of these provisions of the terms of sale are not applicable, illegal or not enforceable, this clause is immediately canceled from these similar conditions and the rest of the terms and conditions will continue under its terms existing without any adverse effect on its parties
Force Majeure: None of the parties to the Agreement is responsible for any losses, damages, delay, or failure to perform due to actions beyond their control, whether those actions or events are reasonably possible or unpredictable (including judiciary, fate, or legal provisions) Judicial rulings, regulatory government decisions, or decisions issued by local or federal governments, courts, governing bodies, subcontractor business, or any other party. Third supplier of goods or services to us, economic boycott, power outages, or labor unrest)
Waiver of one of the conditions: Our waiver of any provisions of these terms of sale may not be construed as a waiver of any other provisions contained therein (whether similar or different provisions), and waiver of one of the provisions may not be construed as a permanent waiver of it, except If we express this expressly and in writing
Continuity: all the provisions mentioned in the similar terms of sale, express or the remainder that are continuing in nature, remain valid even when your membership is suspended or expires.
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